How do I access the new member portal?
To access the new member portal, you must first register. You can do that here: tseaonline.org/register
After registering, you will receive a confirmation email. Click the link in that email to verify your email address and login.
What email address do I use to register/login?
You must use a work or personal email address that is in our system. When you register, it will check to see if you email address exists and if your membership status is active. If it says your email address is not found, you will have to call us at 615-256-4533 or 800-251-8732 to get your profile updated.
Why am I unable to register for the member portal?
In order to register for the member portal, all of the following must be true:
- You must use a work or personal email address that is in our system
- You must be an active member
- You must click on the link in the confirmation email that gets sent to you after filling out the registration form
I registered but did not receive the confirmation email?
After registering, you will be sent a confirmation email with a link to verify your email address. If you did not receive this email, make sure to check your junk/spam folder.
The link in my confirmation email is not clickable?
This can happen if the email is in your junk/spam folder. To make it clickable, either mark the email as “not spam” or move it to your inbox. You can also copy and paste the link into your browser.
Why am I unable to login to the member portal?
There are a number of reasons why you could be unable to login:
- Did you register? You must do this before you can login the first time. You can register here: tseaonline.org/register
- Did you click the link in the registration confirmation email that was sent to you?
- Are you trying to login with the email address you registered with?
- Is your membership still active?
My password doesn’t work or I have forgotten it. How do I find or reset it?
Make sure you have registered your email address on our website. If not, you can do that here: tseaonline.org/register
If you HAVE already registered, then your password was emailed to you. Check your email for it!
If you still don’t know your password, you can request a password reset by clicking here: tseaonline.org/reset-password
How can I get help?
If you’ve looked through the questions above and still have a problem, you can email us at [email protected] or call 615-256-4533.
Please take note and share with us any red error messages you are getting when trying to register or login.