EAP services are offered at no cost to those individuals eligible to participate. Receive five EAP visits, per situation, per year at no cost to you.
State and Higher Education: EAP services are available to all benefits eligible employees and their eligible family members, even if they are not enrolled in medical insurance.
State Only: With your manager’s approval, you may use work time up to 10 hours annually, to see an EAP provider.
Local Education, Local Government, COBRA and Retirees: EAP services are available to those enrolled in medical insurance as well as benefits eligible (not necessarily enrolled) dependents of employees who are enrolled in medical insurance.
*Behavioral Health benefits are only available to those enrolled in medical insurance.
Master’s level specialists are available around the clock to assist with stress, legal, financial, mediation and work/life services. They can help you find a network provider, a plumber who works nights, find services for elderly parents, all-night pharmacies and more.
- Preauthorization is required to utilize the EAP. Simply go to Here4TN.com
- Or, call 855.437.3486 to obtain your preauthorization. Telephonic counseling is also available as well as face-to-face appointments.
Optum also offers confidential and anonymous access to a wide variety of information and resources on their website at Here4TN.com or by calling 855.437.3486.
Take Charge at Work
You have access to a telephonic coaching program designed to help people with depression improve performance at work. Working with a coach over the phone, employees learn to manage symptoms of depression and stress in the workplace so they can feel productive again. And it’s available at no additional cost to you as part of your Employee Assistance Program. To learn more or find out if you qualify by taking the assessment, go to Here4TN.com.