2015 Enhancements for your ParTNers Employee Assistance Program

TSEA January 28, 2015 0
2015 Enhancements for your ParTNers Employee Assistance Program

Your ParTNers Employee Assistance Program (EAP), www.HERE4TN.com, continues to expand and enhance our member experience so that you have multiple means of accessing support and services.

We understand that you lead a busy life and we want to make your program both comprehensive and easy to access. Your ParTNers EAP website has been re-designed to offer you the ability to actively engage in your emotional health as well as reach the EAP in new ways. Starting in January, you will enjoy a number of key changes:

  • Enhanced Website with more visual design and intuitive navigation. When you log in, you will find engaging photos and icons to help navigate to the information you are seeking.
  • Mobile friendly. The website is now mobile friendly and can be accessed through any mobile device.
  • Personalized – Once you register, you will have the ability to create a profile that will enable the site to provide more personalized information.
  • Information in your in-box. Registered members will now be able to opt in to receive educational emotional health information directly in your email.
  • One click provider search. Our provider search is now prominently located on the welcome page.

You can search and view provider specific profiles to find the most appropriate providers for your needs.

In addition, your ParTNers EAP continues to look for new ways to improve your experience in seeking help. The enhanced website is designed to provide access to programs and services that enhance your well-being. A few of these enhancements include:

Live Chat
We have enhanced the Live Chat function available on the member website. Live Chat enables you to communicate with a specialist who can answer general questions about your program benefits or help find a provider or locate community resources. You may also chat with a clinical specialist about any emotional wellness concerns you have including depression, stress, and family/life issues.

Online Confidential Care
Through the website, you can now easily access self-guided, self-driven and self-paced online cognitive behavioral therapy programs. These programs provide immediate access, and have been proven to help you learn new skills to better manage your life. The programs are available at any time, day or night; all within the comfort and privacy of your own home or wherever you choose to access care. There are five online modules which provide support for:

  • Depression – a four session program for mild to moderate depression that helps identify signs and symptoms of depression, challenge negative thoughts, manage relapse and encourage enjoyable activities.
  • Substance use – a nine week program for those suffering from alcohol, substance use and depression. This program promotes long-lasting, skill-based changes in behavior and thinking.
  • Anxiety and phobias – a nine step program offers ways to understand anxiety and phobias. This program also offers ways to live with and manage anxiety and phobias.
  • Insomnia and sleep issues – a six week program for sleep problems and insomnia. This program provides different ways to break harmful thought patterns that can interfere with sleep.
  • Obsessive compulsive disorder (OCD) – a nine session program that provides interactive videos and exercises to manage OCD.

Prefer to access care in a face to face setting and you work in the downtown Nashville area? Good news – the new ParTNers Health and Wellness Center, located on the 3rd floor of the TN Tower, now has an onsite EAP counselor! The sessions are one-on-one and completely confidential. To make an appointment, call 615-741-1709.

Your Employee Assistance Program (EAP) is a confidential counseling service that can help you and your family successfully cope with life’s many challenges. EAP services are available at no cost and include up to 5 sessions, per separate incident, for you and your eligible dependents. The EAP assists with managing stress, anxiety, relationships, job or work stress, parenting, alcohol and drugs, legal issues, financial concerns and so much more!

Contact EAP 24/7 and toll free:
1.855.437.3486 or www.HERE4TN.com

Article written for TSEA members by John Allen, Director of Behavioral Health Services, ParTNers for Health Employee Assistance Program

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